Which portion of a business plan describes the administrative structure and daily operations?

• A. Marketing plan
• B. Financial plan
• C. Operational plan
• D. Organizational plan

Answer: (D)

Understanding who runs the company, how authority flows, and who is responsible for day-to-day tasks is captured in the organizational plan. This section lays out the management team, reporting relationships, and the organizational chart, showing who makes decisions and who implements them. It also covers staffing, roles, responsibilities, and human resources policies, detailing how the business is actually governed and operated on a daily basis. By mapping out the internal structure and the processes that keep operations ticking, the organizational plan explains how administrative tasks are coordinated and who handles them. In contrast, the marketing plan focuses on markets and promotions, the financial plan on budgets and funding, and the operational plan on production or service delivery processes, facilities, and technology.