Discretion is an important part of ethical behavior because ______.

• A. you sometimes have to keep certain client information confidential
• B. it helps you earn more tips
• C. it reduces the need for record keeping
• D. it ensures you can share all client information with colleagues

Answer: (C)

Discretion in ethical behavior means handling client information with care and protecting privacy. Keeping certain client information confidential is essential because it builds trust, respects the client’s right to privacy, and aligns with professional and legal standards. It isn’t about earning tips or about eliminating record-keeping; accurate records are still important, but sensitive details should be shared only when necessary and permitted. Discretion also means you wouldn’t disclose all client information to colleagues unless there’s a legitimate, consented reason, since sharing everything would violate confidentiality and could cause harm.